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Overview

The Bridge Health API helps maintain a system of record for program participation in CBO-sponsored weight-loss and metabolic health programs. The API enforces program availability rules, tracks subscription enrollment status, ensures provider-to-program credentialing compliance, and facilitates order management for pharmacy fulfillment. It prevents downstream failures, ensures regulatory compliance, and provides auditable records for telehealth platforms integrating with Community-Based Organizations (CBOs).

Bridge Health operates on non-identifiable references and does not store or process PHI—a deliberate architectural boundary to minimize HIPAA scope while maintaining compliance with AKS, HIPAA, and 340B regulations. The API uses JSON over HTTPS with bearer-token authentication.

Base URL

https://sandbox-api.bridgehealthhub.com/

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Key Stakeholders

  • Patient: A consumer seeking care through a telehealth platform. No patient PHI or PII is shared with Bridge Health.

  • Telehealth Platform: Owns the patient experience, conducts clinical intake and provider consultations, and is the primary API consumer. Calls Bridge Health APIs to check program availability, enroll/disenroll patients, verify provider credentialing, and manage prescription orders.

  • Community-Based Organizations (CBOs): Own the program and define availability criteria. Bridge Health represents the CBO's rules and program specifications in code.

  • Provider: Licensed clinicians who must be both contracted with the telehealth company and credentialed by the CBO for that specific program. Credentialing is program-specific, not global.

  • Pharmacy: CBO-affiliated pharmacies that fulfill prescription orders. Pharmacies are selected by patients during enrollment and receive orders through the Bridge Health pharmacy portal system. They process orders and provide status updates, operating as downstream participants in the fulfillment workflow rather than direct API consumers.

Subscription Management

The Subscription Management APIs enable telehealth companies to check program availability, verify provider credentialing, and manage patient enrollment and disenrollment in CBO-sponsored programs. These APIs serve as the system of record for program participation, ensuring compliance with availability rules and providing auditable records for regulatory reporting.

Key capabilities include: - Program availability checks based on geographic location and insurance type - Provider credentialing verification for CBO programs - Patient enrollment and disenrollment management - Real-time availability and status tracking

For detailed documentation, see Subscription Management.

Order Management

The Order Management APIs enable telehealth companies to seamlessly integrate with Bridge Health's pharmacy portal system. These APIs facilitate the electronic exchange of prescription order identifiers and provide real-time visibility into the fulfillment process through webhook-based status updates, while maintaining security by avoiding the transmission of Protected Health Information (PHI) through the API.

Key capabilities include: - Sending prescription orders to pharmacy portals - Receiving real-time order status updates via webhooks - Tracking order fulfillment from placement through shipment - Secure order matching without PHI transmission

For detailed documentation, see Order Management.